We take your personal information seriously and manage and protect it in accordance with applicable laws and regulations.
1. Purpose of Collection and Use of Personal Information
We use the personal information we collect for the following purposes:
a. Performance of contracts related to service provision and settlement of fees
– Content provision, invoice delivery, identity verification, reservations and payment processing, age-restricted services
b. Development of new services and use in marketing and advertising
Development of new services, provision of event and promotional information, and statistical analysis of member service usage
2. Items of Personal Information Collected
a. The following personal information is collected at the time of reservation:
– Name, email address, phone number
b. The following information may be generated and collected during service use:
– Service usage records, access logs, cookies, IP addresses, and records of sanctions and account suspensions
3. Retention and Use Period of Personal Information
In principle, personal information will be promptly destroyed after the purpose of collection and use has been achieved. However, the following information will be retained for the periods specified below.
Retention based on internal policy:
- Retained information: Records of unauthorized use
Reason: Prevention of unauthorized use
Retention period: 1 year - Retained information: Inquiry/partnership records (when separate consent has been obtained)
Reason: Customer inquiry processing
Retention period: 6 months
Retention based on applicable laws:
In accordance with the Commercial Code, the Act on Consumer Protection in Electronic Commerce, the National Tax Basic Act, and other relevant laws, we retain customer information for certain periods.
- Records related to contracts or withdrawal of subscriptions
Retention period: 5 years (Act on Consumer Protection in Electronic Commerce) - Books and supporting documents for all transactions under tax law
Retention period: 5 years (National Tax Basic Act, Corporate Tax Act, Income Tax Act) - Records related to consumer complaints or dispute resolution
Retention period: 3 years (Act on Consumer Protection in Electronic Commerce) - Records related to labeling and advertising
Retention period: 6 months (Act on Consumer Protection in Electronic Commerce)
For other matters, please refer to the Privacy Policy of Smartbox Co., Ltd.
